by Larae Quy | Dec 19, 2016 | personal leadership
In the 1930’s FBI agents needed mental toughness to hunt bank robbers like John Dillinger and mobsters like Al Capone. As the world became more complex, FBI agents started working complex and sophisticated cases like terrorism, organized crime, cyber, and...
by Larae Quy | May 1, 2016 | personal leadership
There are times when emotional competence trumps emotional intelligence. A few years ago I called a man whom the FBI suspected of having contact with a hostile intelligence officer from another country. The man’s voice had the warbly sound of an older man and he...
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