To embrace risk means to move into a situation that involves exposure to danger. In the case of an FBI investigation, it could mean a drawn weapon. For entrepreneurs, it could mean how to challenge the competition or start a new business. For family members, it could...
The consequences of our feel-good-at-all-costs culture have finally caught up with us. It’s produced a generation (or two) of people who are depressed and feel lonely, isolated, and misunderstood at work. It’s hard to spring from the coddled world of childhood into...
The purpose of powerful conversations is to influence people and change mindsets. As an FBI agent, I needed to persuade people that it was in their best interest to cooperate with an FBI investigation. You may need a powerful conversation to change the behavior of one...
The first thing I learned as an FBI agent was that I would need to be emotionally intelligent if I planned to live long enough to spend my retirement pension. Agents who are emotionally intelligent have the ability to read the emotions of others before a gun is drawn...
When I was 8, my brother and I had to share a horse for a few summer months while mine healed from a sprained ankle. One day that summer Dad announced that he needed to help a neighbor trail several hundred head of cattle over the weekend. I felt certain that, since I...
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