One of the first things I learned as an FBI agent was that the public had expectations when I walked through the door. They expected a confident, polished, and competent agent to listen to their concerns. Their first impression was the critical metric by which they...
Like many of you, my ego is fed when I’m acknowledged for my achievements and accomplishments. My confidence is given a boost and I’m ready to tackle the next project. As with many things in life, balance and moderation is key. Too much ego can be detrimental to...
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