I loved being an FBI agent because there was a sense of meaning and purpose every time I walked into the office. The FBI’s mission is to protect the American people and uphold the Constitution of the United States. I worked hard to solve complex problems. You might be...
Empathy is one of the most popular topics brought up for discussion by my executive coaching clients. It’s not surprising because empathy is one the most important instrument in a leader’s toolbox. Effective leaders make it a priority to take care of their people. In...
Emotional intelligence is not taught at the FBI Academy, but it was essential for me to understand the difference between anxiety and sadness when I interviewed people. I needed to know whether I could trust them. I recruited foreign spies to work for the FBI so it...
When I was 12 years old, I learned a big lesson about some of the traits essential for success. We got word around noon that my Dad’s father was in the hospital and not expected to live. Earlier that week, 4 feet of thick, wet snow fell on our remote Wyoming cattle...
It is hard to put difficult colleagues into a one-size-fits-all box. After all, they come in so many shapes and sizes. No workplace is without them. What about the passive-aggressive who feeds on bullying others? How about the know-it-all corporate climber who walks...
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