Problem people show up in every aspect of life because they don’t leave their idiosyncrasies at work. They take them with them wherever they go. I had to learn how to deal with people with irritating personalities as a counterintelligence FBI agent. Walking away just...
Diversity was essential when putting together an FBI undercover operation because when I worked with people with different ideas and opinions, it sharpened my thinking. My squad mates offered great advice on the basics of an investigation. Undercover work, however,...
Women leaders have a secret weapon at their disposal. It’s called emotional intelligence. Emotional intelligence is your ability to 1) identify and manage your own emotions; 2) pick up on the emotions of others and manage them; and 3) in so doing, build trust...
The Old Testament story of David fighting Goliath in the Bible is a story of beating the odds. David was a sheepherder who led a very predictable and ordinary life. He might never have discovered his greatness if he hadn’t taken a risk and stepped into the unknown....
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