As a kid growing up on a remote cattle ranch in Wyoming, I grew up scrappy. I had to be fast to outrun a charging bull and innovative enough to find a way to saddle a horse so tall that my stirrup came to rest at eye level. I never thought much about well-being and...
The word “can’t” is probably the only four-letter word I never heard in my 24 years as an FBI agent. I learned early in my career that negativity would impair my ability to analyze a tough case that looked impossible to crack. Once you allow a negative thought to take...
My parents worked hard as cattle ranchers in a remote area of Wyoming. There was no money to pay a hired hand, so my brother and I started helping out with chores at the age of six. By the age of eight, I could stack bales of hay, grease the baler, and move a hundred...
Few could accuse FBI agents of being soft and fluffy, and yet emotional intelligence is at the heart of most successful FBI investigations. The ability to recognize, control, and express emotions were often the single factor that led to my success as I recruited...
When life sucks, it’s hard to be around perpetually perky people. My college roommate had unrelenting positivity and I frequently responded with sharp-tongued barbs intended to wilt her enthusiasm. It never did though—no matter what obstacle or barrier I presented,...
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