by Larae Quy | Apr 24, 2017 | personal leadership
If you want to know what a person is really thinking or feeling, pay more attention to their body gestures than the words they use. When there is a conflict between what a person is saying and what they are doing, body language will give you more accurate feedback....
by Larae Quy | Mar 13, 2017 | personal achievement, personal leadership, Positive Mindset, Psychology, self-awareness
Women leaders have a secret weapon at their disposal. It’s called emotional intelligence. Emotional intelligence is your ability to 1) identify and manage your own emotions; 2) pick up on the emotions of others and manage them; and 3) in so doing, build trust...
by Larae Quy | Mar 6, 2017 | personal leadership
Most of the FBI agents I worked alongside for 24 years would dismiss intuition as emotional and irrational. Yet we all relied upon it to make good decisions when confronted with the unknown. For me, intuition was often sensing the direction of a furtive movement...
by Larae Quy | Feb 13, 2017 | Anxiety, Mental toughness, personal leadership, Positive Mindset, Psychology, self-awareness
Guest post by Melanie Greenberg, Ph.D. Stress is on the rise. The American Psychological Association’s Stress in America survey indicate that 78% report at least one symptom of stress. 34% report increases in stress since the previous year. It can cause mental health...
by Larae Quy | Jan 2, 2017 | personal leadership
During my first 3 weeks of the FBI Academy, new agents like myself were not allowed to leave the Marine Corp base. We spent 24 hours a day with each other—building the trust and familiarity that creates a tribe. Our tribe trained together for the entire 4 months. We...
by Larae Quy | Dec 19, 2016 | personal leadership
In the 1930’s FBI agents needed mental toughness to hunt bank robbers like John Dillinger and mobsters like Al Capone. As the world became more complex, FBI agents started working complex and sophisticated cases like terrorism, organized crime, cyber, and...
by Larae Quy | Sep 26, 2016 | personal leadership
Wouldn’t it be great if we could tell if someone was lying to us? Research shows that within five minutes of meeting someone, we can often evaluate them with 70 percent accuracy. Although that seems effective, the remaining 30 percent can be costly. Entrepreneurs and...
by Larae Quy | May 1, 2016 | personal leadership
There are times when emotional competence trumps emotional intelligence. A few years ago I called a man whom the FBI suspected of having contact with a hostile intelligence officer from another country. The man’s voice had the warbly sound of an older man and he...
by Larae Quy | Oct 25, 2015 | personal leadership
The topic was How To Read People and it was one of the best interrogation seminars I ever attended. It was led by a muscular man with a face that looked as though chiseled out of a block of wood. A member of Special Forces, he told me and 30 other FBI agents that the...
by Larae Quy | Apr 26, 2015 | personal leadership
FBI agents are trained to read other people and uncover what is hidden so they can get to the truth of a situation. Their job is to recognize language inconsistencies and other verbal cues to spot liars and deceptive behavior. It would be nice if every job candidate,...
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